Simplify the technology that keeps your business running.
Rest easy knowing you have an expert team of dedicated I.T. technicians monitoring, supporting, and securing your entire I.T. infrastructure.
Improve efficiencies, reduce complexity, and stay ahead of the competition with Managed I.T. Services.
Partek 360 is our comprehensive Managed I.T. Services Solution and the perfect choice if you’re looking for an I.T. partner to manage and support every user and piece of hardware on your network.
Cyber Security
Industry-leading security solutions to protect you from the latest security threats and disaster recovery planning to ensure your business is operable in any disaster.
Hardware Monitoring & Support
Staff productivity is directly linked to the performance and reliability of their desktop hardware. We’ll ensure it’s operating optimally.
Backup & Disaster Recovery
Protecting your critical data is our top priority. We’ll ensure your backups are functional and your business can operate effectively no matter what.
Asset Management
Hardware and software tracking, license and warranty management, encrypted password management, and proactive replacement.
Help Desk
With Partek 360 you receive priority service for a flat fee, with guaranteed service levels (SLA). Reduce downtime and improve your operations – it’s like having your own in-house I.T. support, at a fraction of the cost.
I.T. Strategy
Leverage your technology investment with regular reporting to understand how your I.T. is impacting your business results. Explore options to maximize efficiency and detail proactive solutions to keep your business secure and operational.
Leverage our knowledgeable team of technical experts.
We’ve combined our knowledge and experience with the best vendors in the industry to provide everything from servers, switches, and firewalls, to printers and WiFi.
Preventative Maintenance
Updates, patches, firmware, and all you need to ensure your business hardware and applications remain secure and always available.
Priority & On-Site Support
Trust our industry-certified technicians with fast response times and dedicated support. Some issues require in-person resolution. If we can’t resolve it remotely, we’ll come to your location to get it repaired.
Asset Management
Detailed documentation of your entire I.T. system, backed by powerful reporting tools. Our secure, encrypted password management system allows us to manage every aspect of your I.T., including dealing with third-party software vendors.
24/7 Alerting
Ensure your critical systems, applications, and data are always available, secure, and reliable, with proactive alerting.
Run a tight ship.
Keep your most valuable data protected against cyber threats.
Operating a business in a digital economy demands agility, whether it’s hosting your data in the cloud or accommodating work-from-home staff. Information technology has had to transform in response to the constantly evolving cybersecurity threats found in our current digital environment.
Threat Detection and Response
Our fully managed Endpoint Security Solution is proactively monitored through our Partek 360 platform, ensuring you are protected, up-to-date, and secure.
Cloud Backup
Offsite and hybrid backup solutions to ensure your critical applications are available in the event of a disaster. Backup alerting and monitoring ensure your backups are never missed and your data is always available.
Total Data Protection
If disaster strikes, your entire infrastructure should be available almost instantly, empowering you to continue your business operations without losing any data, incurring any damage, or experiencing any downtime.
Our managed clients experience less downtime while reducing their overall support costs, compared to traditional break/fix clients.
Businesses and organizations of all sizes are embracing a more proactive and consistent approach to I.T. support through Managed Services.
The methodology is simple: Provide a flat-rate, consistent support experience, not different than that of in-house I.T. Reduce downtime and “surprises”, while staying on top of aging hardware, security incidents, and other problems that cause lost productivity, and revenue.
Partek 360 | Break / Fix |
|
|---|---|---|
| Support / Help Desk | 24/7 Priority Service. | 8:30 to 5:00pm dependant on availability as needed. |
| Proactive Alerting & Monitoring | Full suite of IT monitoring & | No |
| Backup / Disaster Recovery | Included (Monitored) | No |
| Security Monitoring & Threat Management | Included | Limited |
| Hardware Alerts | Included | No |
| Documentation & Asset Management | Included | No |
| Monthly Service Reporting | Included | No |
| IT Strategy / Virtual CIO | Included | Billable |
| OS Patching & Updates | Included (Managed) | Not Managed |
| Ransomware Protection | Included | Additional |
