Behind every great company,
is a great group of people.
Welcome to a better technology experience.
We share ideas, find new projects, and we stretch our knowledge and inspire each other every day.
Commitment
Every goal we set at Partek is tied to our purpose of helping our clients succeed. As individuals, we commit to these goals and then hold ourselves and each other accountable, no matter how difficult.
Transparency
There’s no sugarcoating with us. A passive-aggressive approach is never welcome. Our communication allows for real feedback both within our team and from our clients.
Accountability
We value feedback on everything from customer service to response times to pricing and selection. We give credit where it’s due, own up to our mistakes, and work to find solutions to problems we discover.
Teamwork
We believe in entrepreneurship, not entitlement. We value hard work, passion and determination. We are determined to achieve our goals and meet the satisfaction of our clients.
James Parsons
CEO
James founded Partek with a vision to deliver exceptional service and build long-term relationships, through the delivery of expert I.T. solutions. James is responsible for the overall culture, vision, strategy, and sustainability of Partek, as well as business development, M&A, and account management. He is driven to inspire, improve, and create peace of mind for his clients while building a work environment that fosters the best in everyone.
Levi Millington
Vice President, Operations
Levi takes great pride in understanding our client’s needs, and matching them with solid technology solutions to achieve top operating efficiency. His technical knowledge and motivation to explore solutions help to create a sound infrastructure in any environment. Levi is responsible for the day-to-day operations of Partek and ensuring that response times and service level agreements are delivered.
Colbi Pederson
Web Services Manager
Colbi manages the website development and digital strategy at Partek. She is interested in creating design with purpose – something that exists to evoke a reaction. Not all designs are created simply to look beautiful, they must be functional and transparent. Colbi is responsible for internal marketing at Partek, as well as any of our solutions that involve web services, such as development, DNS, hosting, and infrastructure.
Ryan Knodel
Manager, Projects & Infrastructure
Ryan has been delivering IT services and solutions for over 22 years and has developed some long-term relationships with clients. His passion for helping people with computer issues and questions is what keeps him driven. He brings a wealth of technical knowledge and experience to the Partek team. He enjoys testing new technology, learning how it works and how to make it work for clients. Ryan is responsible for projects as well as the management of infrastructures such as our hosted and cloud solutions, on-premise infrastructure management, and SaaS applications.
Elliot Farrer
Systems & Support Administrator
Elliot brings over a decade of experience to Partek. He has a passion for hardware and solving complex technical issues for our clients. Elliot enjoys learning about the latest in new technology in order to make our client’s environment’s more reliable. Elliot is responsible for remote and onsite technical issues that typically involve hardware-level support.
Ryan Maki
Network Administrator
Ryan brings a wealth of corporate I.T. knowledge and experience to Partek having worked for over a dozen years as I.T .admin in a large organization. Ryan’s friendly personality and passion for helping people with computer issues and questions are what keep him driven. Ryan enjoys learning about new technology and spending time in the great outdoors with his young family. Ryan is responsible for the support, management, and maintenance of network-level solutions such as firewalls, switching, and wireless.
Rachel Hurley
Client Support Coordinator
Rachel manages our support queue and procurement processes. Her passion for customer service helps make every interaction with our clients as positive as she can. Rachel is responsible for ensuring the correct technical resource is assigned to service requests, as well as coordinating hardware, software, and licensing deployments.
Zachary Basso
Client Support Specialist
Zach assists clients with front-line remote and onsite support. Zach enjoys learning new things and building meaningful relationships with those around him. Zach is responsible for initial triage of technical support issues ranging from software to hardware.
Paulbert Yunting
Client Support Specialist
Paul has over eleven years of experience working in the I.T. field. He takes pride in communicating and problem-solving with clients to ensure their concerns are addressed. He enjoys taking on new and challenging tasks in order to increase his knowledge and skill set. In his spare time, he likes to explore the great outdoors and spend time in the garden. Paul is responsible for initial triaging of technical support requests ranging from hardware to software, cloud applications, and end-user support.
Erin Vossler
Office Manager
Erin is the first friendly face you’ll see when you come to the Partek office. She takes care of Partek’s administrative systems, bookkeeping, vendor relationships, and supports day-to-day operations. Outside of work, you’ll find Erin out and about in Medicine hat with her three kids popping by her favorite coffee shop or hitting up a local park.
Graeme Wilkinghoff
Client Support Specialist
Graeme provides remote support to clients handling a number of issues with hardware, software, and networking devices. His background with different types of operating systems helps with the diverse range of technical issues we encounter.
