Partek I.T. Solutions — News

⚠️ Microsoft 365 Email and Services Outage

admin — Thu, 22 Jan 2026 22:00:06 +0000

January 22, 2026

Microsoft 365 Email & Services Outage

Many organizations are currently experiencing issues with Microsoft 365 services, including Outlook email, Teams, Defender, Purview, and other Microsoft apps.

This isn’t an isolated problem; thousands of users worldwide are reporting login errors, emails not sending/receiving, and general connectivity problems.

Microsoft has officially acknowledged the issue and is actively investigating the cause: https://status.cloud.microsoft/m365/

What’s Happening:

Microsoft 365 services including Outlook email are down or impacted for many users.
Users may see delays, errors, or inability to send/receive messages.
Microsoft reports that part of its North American infrastructure isn’t processing traffic normally and engineers are working on a fix.

What to do right now:

If email isn’t working, don’t panic. This is a platform-level outage that Microsoft must fix, not an issue with your device or password.
Give it a bit of time and try again shortly (many outages resolve in waves).
If something is urgent, use an alternate method (phone/text/Teams) temporarily.

Please note, due to the Microsoft disruption, our ability to receive support requests is also impacted, and we may not receive new ticket emails or replies to existing tickets right away.

If you need help urgently, please call our office (403) 488-3333 and we’ll get you taken care of.

Thanks for your patience, we’re monitoring this closely and will share updates as we get them.

The post ⚠️ Microsoft 365 Email and Services Outage appeared first on Partek I.T. Solutions.

Partek Recognized as the 2025 Sherweb Ambassador Award Winner in Canada

admin — Fri, 05 Dec 2025 20:30:00 +0000

Partek Recognized as the 2025 Sherweb Ambassador Award Winner in Canada

Medicine Hat, Alberta — December 5^th , 2025 — Partek, a leading Managed Service Provider (MSP) specializing in IT Management and Cybersecurity for the Western Canada SMB market, today announced it has been recognized by Sherweb, a global cloud solutions distributor, as a 2025 Ambassador Award Winner in Sherweb’s annual Partner Recognition Program.

The Sherweb Partner Recognition Awards celebrate outstanding MSPs that demonstrate excellence, innovation, and growth within the Sherweb partner ecosystem. Partek earned the Ambassador distinction for embracing Sherweb’s values and promoting Sherweb solutions within the partner and client community.

“This award reflects the strong partnership we’ve built with Sherweb and our shared commitment to delivering secure, modern solutions for our clients. We’re excited to continue driving innovation together in the years ahead.” – James Parsons, CEO of Partek

“We’re honored to recognize Partek as our 2025 Ambassador Award winner,” said Jim O’Driscoll, Vice President of Sales at Sherweb. “Their enthusiasm for Sherweb’s vision, along with their willingness to share insights and champion our values, makes them an exceptional partner and advocate.”

About Partek
Partek is a Managed Service Provider based in Medicine Hat, Alberta, delivering secure, modern IT solutions to small and mid-sized organizations across Western Canada. Our services include managed IT, cybersecurity, cloud solutions, and technology strategy designed to help businesses operate with confidence and resilience. With a focus on long-term partnership, Partek combines technical expertise with a client-first approach to support organizations as they grow, adapt, and navigate today’s evolving digital landscape.

About Sherweb
Since 1998, Sherweb has been connecting businesses with IT solutions tailored to their needs. Our growing team of over 1,000 experts help our reseller partners succeed with software from leading brands and value-added services that help them offload technical operations and extend their cloud expertise, from tech support to cybersecurity.

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TEKDAY 2025

admin — Mon, 29 Sep 2025 19:46:47 +0000

2025

Presented by:

TEK DAY

Elevate your business with expert strategies on leveraging technology, enhancing security, and building resilience at this exclusive, free event.

NOV

04 TUESDAY

8AM - 1PM

Join us for TEK DAY!

This free, exclusive half-day event is designed for one purpose: helping local businesses protect their data, simplify their technology, and future-proof their operations. We’re bringing in top IT, cybersecurity, and AI experts from across North America to share practical, real-world strategies you can implement for your business.

Each year brings its own stories and takeaways, and TEKDAY 2024 was no exception. From engaging sessions to valuable networking, TEK DAY has become a trusted space for local businesses to learn, connect, and grow together.

The post TEKDAY 2025 appeared first on Partek I.T. Solutions.

Medicine Hat Stampede BBQ Fundraiser – Hosted by Partek IT Solutions

admin — Thu, 10 Jul 2025 20:01:30 +0000

Stampede Parade BBQ Fundraiser

Hosted by Partek IT Solutions

Join us during the Stampede Parade for a BBQ Fundraiser hosted by Partek IT Solutions — all in support of CORE Association‘s group home for adults with autism!

Hot Dog: $3

Pop/Water: $2

Cash only

132 4th Ave SE, across from the @mhpubliclibrary

July 24th, 2025, during and after the Stampede Parade.

100% of proceeds go directly to CORE Association’s New Group Home to help build a safe, supportive space where adults with autism can live independently and thrive.

Let’s come together, enjoy some great food, and support a great cause!

The post Medicine Hat Stampede BBQ Fundraiser – Hosted by Partek IT Solutions appeared first on Partek I.T. Solutions.

Partek Achieves Sophos Platinum Partner Status

admin — Tue, 17 Jun 2025 16:36:40 +0000

Partek Achieves Sophos Platinum Partner Status

We’re thrilled to announce that Partek IT Solutions is now a Sophos Platinum Partner — a top-tier recognition awarded to a select group of IT providers who demonstrate deep expertise, commitment to cybersecurity excellence, and a proven track record of delivering outstanding value to clients using Sophos products.

Sophos, a global leader in next-generation cybersecurity, offers a rigorous Partner Program that recognizes IT providers based on their technical competency, sales performance, and ability to deliver exceptional cybersecurity solutions. Platinum is the highest level of Sophos partnership, earned only by those who consistently go above and beyond in:

Technical expertise and certifications
Customer success and satisfaction
Implementation of advanced security solutions

Achieving Platinum status puts Partek among the most trusted and capable cybersecurity providers in Canada.

At Partek, cybersecurity is not a checkbox — it’s a core part of everything we do. Whether you're looking to strengthen your existing defenses or build a security strategy from the ground up, our partnership with Sophos gives us the tools and insight to protect what matters most.

Ready to elevate your cybersecurity with a proven partner?

Find out what smarter, simpler, and stronger security can look like — powered by Sophos and backed by Partek.

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Partek Partners with RUCKUS Networks to Deliver Smarter, Stronger Connectivity

admin — Wed, 16 Apr 2025 16:59:33 +0000

Partek Partners with RUCKUS Networks to Deliver Smarter, Stronger Connectivity

At Partek, we’re always looking for new ways to help our clients work smarter, faster, and more securely. That’s why we’re excited to announce our new registered partnership with RUCKUS Networks, a global leader in wired and wireless networking solutions.

This partnership unlocks a new level of connectivity for our clients — delivering high-performance Wi-Fi, advanced network security, and scalable solutions designed to meet the demands of modern businesses, schools, municipalities, and more.

Why RUCKUS?

RUCKUS is known for its innovative, enterprise-grade wireless access points, switches, and cloud-managed networking tools. Whether you’re looking to improve connectivity across a large building, support high-density device usage, or enable seamless roaming and secure access, RUCKUS solutions deliver:

Superior Wi-Fi coverage and performance
Smart network automation and AI-powered management
Scalability for organizations of all sizes
Robust security built into every layer

From the classroom to the boardroom, we now have the ability to deliver next-generation networking solutions that keep your people connected and productive — no matter where they are.

This partnership is another step forward in our mission to deliver best-in-class technology solutions that drive real business results.

Want to learn more about how RUCKUS could improve your network?

Contact us today for a free consultation.

The post Partek Partners with RUCKUS Networks to Deliver Smarter, Stronger Connectivity appeared first on Partek I.T. Solutions.

Partek Sponsors a Library Card for Every Hatter Program!

admin — Thu, 15 Aug 2024 22:13:03 +0000

Partek Sponsors:

A Library Card for Every Hatter Program

At Partek, we believe in the power of education and access to resources. That’s why we’re proud to sponsor FREE library cards for the Library Card for Every Hatter Program at the Medicine Hat Public Library this month!

Partek’s roots with the Medicine Hat Public Library run deep; Early in his career, James, our CEO, managed the IT at Medicine Hat Public Library. Our VP, Levi, also worked in IT with the Shortgrass Library System before joining Partek. And as a company, we currently manage IT for the Shortgrass Library System!

Our roots with the Medicine Hat Public Library and Shortgrass Library System has kept us closely connected, and sponsoring library cards is our way of giving back to the community and facilities that helped shape our careers in IT.

Stop by the @mhpubliclibrary to get your FREE Library Card!

Here’s what the Medicine Hat Public Library had to say about our sponsorship!:

Partek IT Solutions is used to finding solutions in the IT world for businesses and organizations all over western Canada. Through MHPL’s A Library Card for Every Hatter program, the company is also part of the solution for giving Medicine Hat families access to all that the library has to offer, physically and digitally.

CEO James Parsons and Partek recognize the importance of digital literacy and access to technology in today’s world. He says libraries play a crucial role in providing access to information, educational resources and technological resources.

“Libraries are vital hubs for digital access, from providing public computers to offering online databases, and we’re proud to support this mission. By sponsoring the program, we aim to ensure that more residents of Medicine Hat can benefit from these valuable services and resources,” he says.

The $1,000 sponsorship from Partek makes library cards FREE for 200 adults in Medicine Hat (cards for kids are always free).

Parsons says Medicine Hat Public Library represents a gateway to knowledge and — with our wide range of programs and resources that cater to all age groups — is a cornerstone of our community. In particular and unsurprisingly, he sees the library as a beacon of digital inclusivity.

“It’s more than just a place for books — it’s a critical resource for anyone needing access to technology, whether for education, job searching or staying connected in an increasingly digital world. The library embodies the value of technology as a tool for personal and community growth, accessible education, and the value of nurturing a well-informed and connected community.”

Visit the library to get your FREE card or renew it online.

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The Human Factor: How Cybercriminals Exploit Human Behavior to Breach Security

admin — Wed, 26 Jun 2024 12:00:41 +0000

The Human Factor:

How Cybercriminals Exploit Human Behavior to Breach Security

Imagine a successful cyberattack against your organization. It might involve a sophisticated piece of social engineering, a convincing lure that catches the recipient off guard. Or perhaps a clever technical exploit that bypasses your defenses.

In reality, threat actors often don’t need to work that hard. The easiest way to breach security is by exploiting the human factor.

People are essential to any robust defense strategy, yet they often represent the weakest link. Mistakes, falling for scams, or neglecting security best practices are common pitfalls. When forced to choose between convenience and security, users almost always opt for convenience. How can organizations shift this behavior?

In this article, we’ll explore how security attitudes influence real-world actions and how cybercriminals exploit our preference for speed and convenience.

Security Behaviors and Attitudes

Even the best technical defenses can be undermined if users don’t follow basic security practices, like avoiding suspicious links, verifying sender identities, and using strong passwords.

Reasons for Risky Behavior

Users take risks for various reasons, including convenience, time-saving, and urgency. This indicates that risky actions are often a conscious choice rather than a lack of awareness.

Cybercriminals exploit this knowledge, using social engineering in almost every email threat analyzed. 58% of users who take risky actions also engaged in behaviors susceptible to basic social engineering tactics, leading to ransomware, malware, data breaches, or financial loss.

Image Source: State of the Phish, Proofpoint

A Professional Perspective

IT providers and Security Specialists have a distinct perspective on security risks compared to end users. We are acutely aware of the threat landscape and the severe consequences of breaches. Our nuanced understanding of the challenges in securing complex, dynamic environments positions us uniquely. We face the tough task of balancing robust security measures with the need for unhindered productivity and efficiency.

Survey Data reveals that we see users with access to business-critical data as the biggest security risk (63%). This group is particularly challenging to manage due to the necessity of their access. Click-happy users and those who neglect security awareness training follow closely behind, each considered a significant risk by 56% of respondents.

Image Source: State of the Phish, Proofpoint

Alarmingly, data indicates a significant overlap between the riskiest behaviors identified by security professionals and the most common risky actions taken by end users.

Behaviors such as reusing passwords, using work devices for personal activities, and accessing inappropriate websites are frequently cited by security teams as unsafe. These actions also appear among the top risky behaviors admitted by users. This overlap suggests that end users may not fully grasp how risky their actions are perceived by security teams.

Image Source: State of the Phish, Proofpoint

Security Awareness Trends

Training alone isn’t enough to change unsafe behavior, but lacking basic security awareness tools and knowledge makes teams more vulnerable. Awareness programs must evolve to keep pace with new social engineering techniques.

Techniques included in security awareness training syllabuses.
Image Source: State of the Phish, Proofpoint

Current State of Security Awareness

The good news is that most modern businesses have some form of security awareness program. However, many struggle to drive real behavioral change.

Coverage and relevance of training topics are also challenges. While security professionals emphasize remote work, password hygiene, and internet safety, less than a third of programs cover all these areas. The most common training topics are malware, Wi-Fi security, ransomware, and email phishing. These are important but not comprehensive enough to address the full spectrum of risks.

Emerging Threats: TOAD, MFA-Bypass, QR Codes, and Generative AI

The most common forms of attack reported. Image Source: State of the Phish, Proofpoint

Telephone-Oriented Attack Delivery (TOAD)

TOAD attacks involve seemingly benign messages with a phone number. When the victim calls for help, the attack chain activates. Cybercriminal call centers guide victims into granting remote access or revealing sensitive information. On average, 10 million TOAD messages are sent monthly.

MFA Bypass

Despite being a cornerstone of corporate cybersecurity, MFA is not foolproof. Cybercriminals use proxy servers to intercept MFA tokens, bypassing this additional security layer. About 1 million phishing threats using the EvilProxy framework are seen monthly, with 89% of security professionals still viewing MFA as a silver bullet against account takeovers.

QR Code Phishing

QR codes are increasingly used in phishing to evade automated detection while presenting a familiar format to users. This technique is particularly dangerous as users can’t tell if a QR code is malicious just by looking at it.

Generative AI

Generative AI can create realistic content, enhancing social engineering in messaging-based attacks. It improves the quality of lures, especially in different languages, and poses data loss risks when data is uploaded to AI services like ChatGPT and Google Bard.

Driving Behavior Change

A security awareness program is crucial but not sufficient. Data shows that while users may know the risks, they often still engage in risky behaviors. The challenge is to change this behavior, making security easier and more user-friendly.

Steps to Lead Behavior Change

Use Threat Intelligence: Inform users about the nature and impact of threats, tailoring programs to address specific risky behaviors.
Reduce Security Friction: Identify and alleviate bottlenecks in security processes to make compliance easier and less disruptive.
Go Beyond Training: Foster a strong security culture through better communication, engagement, and positive reinforcement.

By integrating these strategies, organizations can enhance their security posture and reduce the likelihood of successful cyber attacks. Contact us today to learn how we can help protect your organization from evolving threats.

Image Source: State of the Phish, Proofpoint

Take Action to Strengthen Your Security Posture

Don't let your organization fall victim to preventable security risks. Empower your team with the knowledge and tools they need to stay vigilant. Contact us today to learn how our comprehensive security awareness training and cutting-edge cybersecurity solutions can protect your business from evolving threats.

The post The Human Factor: How Cybercriminals Exploit Human Behavior to Breach Security appeared first on Partek I.T. Solutions.

5 Ways Cybercriminals are using AI

admin — Wed, 19 Jun 2024 12:00:12 +0000

What You Need to Know:

5 Ways Cybercriminals are Using AI

Modern cybercriminals are leveraging artificial intelligence (AI) to enhance their attacks. From phishing and deepfakes to malware generation and content localization, AI is being used in numerous ways to breach security defenses.

Let's delve into how cybercriminals use AI to steal credentials and gain unauthorized access to high-value networks:

The Value of Stolen Credentials

Stolen credentials, especially current and working sets of usernames and passwords, are invaluable to cybercriminals. These credentials enable them to access systems and take over accounts with a reduced risk of triggering threat alerts. Once inside, they often engage in network reconnaissance, privilege escalation, data exfiltration, and other preparatory steps for further attacks. This could lead to ransomware deployment or the establishment of an advanced persistent threat (APT), such as the notorious Volt Typhoon.

AI-Powered Password-Based Attacks

Cybercriminals don’t solely rely on stolen credentials. They also employ various methods to compromise remote access points or guess credentials. Here are some common tactics:

Credential Stuffing: Using stolen credentials from one breach to access multiple accounts, exploiting the common practice of reusing passwords across different services.
Password Spraying: Automated attempts to match a few common passwords across many usernames, particularly effective against cloud services and remote access points.
Brute Force Attacks: Automated processes that guess passwords using all possible combinations of characters, often starting with known default usernames and passwords.

This data underscores the relentless efforts of cybercriminals to exploit vulnerabilities and access sensitive information. What are the main drivers of this increase?

How AI Enhances Credential Theft:

Phishing and Social Engineering

AI can generate highly convincing phishing emails that mimic legitimate communications. These emails can be personalized based on data analysis, making them more likely to deceive recipients into providing their credentials or granting system access.

Deepfakes

AI is used to create realistic videos or audio clips that impersonate trusted figures. For instance, in 2019, a voice-phishing (vishing) attack used a deepfake to convince an employee to transfer $243,000. More recently, a group of deepfake bank employees used a Zoom call to steal $35 million.

Malware Development

Generative AI (GenAI) can create ‘smart’ malware that adapts its code to evade detection by traditional security systems. Such malware is often used to steal credentials and other sensitive information from infected systems.

Automated Reconnaissance

AI enables quick data processing, allowing cybercriminals to identify targets and vulnerabilities rapidly. They can scan and map networks, gather information from public sources (OSINT), and identify misconfigurations and other vulnerabilities.

AI Chatbots

Threat actors deploy AI chatbots to automate social engineering attacks, such as phishing or pretexting, increasing the scale and efficiency of their operations.

Protecting Against AI-Powered Attacks

Defending against AI-enhanced credential theft requires a combination of strong security policies, user education, and advanced security solutions. Here are some key measures:

Use Strong, Unique Passwords

Employ a password manager to generate and store complex passwords, ensuring that each account has a unique password.

Enable Multi-Factor Authentication (MFA)

MFA adds an extra layer of security by requiring a second form of verification, such as a device or hardware token, in addition to the username and password.

Monitor for Phishing Attacks

Always verify the source of emails and be cautious with emails requesting sensitive information or containing links.

Update and Patch Systems

Regularly update software and apply security patches promptly to protect against vulnerabilities that AI-powered scans might exploit.

Use AI-Powered Security Tools

Implement comprehensive network and endpoint protection with AI-powered security solutions to detect unusual activity and unexpected network traffic.

Educate Yourself and Others

Conduct security awareness campaigns to teach employees how to recognize and defend against email threats, AI-powered attacks, and social engineering.

Monitor Account Activity

Regularly check your accounts and set up alerts for unusual activity to detect potential breaches early.

Use Secure Connections

Avoid accessing sensitive information over public networks and ensure communications are encrypted (HTTPS).

Adopt Zero-Trust Principles

Zero trust continuously verifies the identity and trustworthiness of devices and users, potentially denying access even if credentials are stolen.

While no single article can cover all the ways AI is used in cyberattacks, understanding these tactics and implementing robust security measures can help protect your organization. For more detailed insights on password protection and cybersecurity in the age of AI, check out Emre’s blog on Password Protection.

Stay vigilant and informed to safeguard your business against evolving cyber threats.

Fortify your cybersecurity defenses. Contact us today.

The post 5 Ways Cybercriminals are using AI appeared first on Partek I.T. Solutions.

Baseline Cyber Security Controls for Small and Medium Organizations: A Guide from the Canadian Centre for Cyber Security

admin — Wed, 05 Jun 2024 12:00:52 +0000

A Guide from the Canadian Centre for Cyber Security :

Baseline Cyber Security Controls for Small and Medium Organizations

The Canadian Centre for Cyber Security (CCCS) has published a comprehensive set of baseline cybersecurity controls specifically designed for small and medium-sized organizations (SMOs) to help them protect against common cyber threats.

Modern cyber threats are increasingly sophisticated, posing significant risks to small and medium-sized organizations (SMOs). Recognizing this, the Canadian Centre for Cyber Security (CCCS) has developed a comprehensive set of baseline cybersecurity controls tailored specifically for SMOs. These controls aim to enhance the cybersecurity posture of these organizations, helping them protect sensitive data, maintain business continuity, and mitigate potential cyber threats.

Why is Cyber Security is Critical for SMOs?

SMOs are often seen as prime targets for cybercriminals due to perceived vulnerabilities such as limited IT resources and less stringent security measures compared to larger enterprises. Cyber incidents can lead to severe consequences, including financial losses, reputational damage, and operational disruptions. Implementing robust cybersecurity controls is essential to safeguard against these risks.

The CCCS Baseline Cyber Security Controls:

The CCCS has outlined a set of practical and effective cybersecurity controls that SMOs can implement to defend against common cyber threats. These controls are designed to be cost-effective and scalable, ensuring that organizations of varying sizes and industries can adopt them with minimal complexity.

Identify and Manage Assets

Data Classification: Classify data based on its sensitivity and implement appropriate protection measures for each classification level.

Asset Inventory: Maintain an up-to-date inventory of all hardware and software assets. This helps in identifying unauthorized devices and software that could pose security risks.

Secure Systems and Network Configurations

Baseline Configurations: Establish and maintain secure baseline configurations for all IT assets, including operating systems, applications, and network devices.

Patch Management: Regularly update systems and applications with the latest security patches to protect against known vulnerabilities.

Control Access and Privileges

User Access Management: Implement strong access controls to ensure that only authorized personnel have access to critical systems and data. Use the principle of least privilege to limit access rights.

Multi-Factor Authentication (MFA): Enforce MFA for accessing sensitive systems to add an extra layer of security.

Protect Against Malware and Other Threats

Antivirus and Anti-Malware Software: Deploy and regularly update antivirus and anti-malware solutions to detect and prevent malicious software.

Email Security: Implement email filtering solutions to block phishing emails and other malicious content.

Secure Data and Backup

Data Encryption: Encrypt sensitive data both at rest and in transit to protect it from unauthorized access.

Regular Backups: Perform regular backups of critical data and ensure that backup data is stored securely and tested for restoration.

Monitor and Respond to Incidents

Continuous Monitoring: Implement continuous monitoring solutions to detect suspicious activities and potential security incidents in real-time.

Incident Response Plan: Develop and maintain an incident response plan to quickly and effectively respond to and recover from cybersecurity incidents.

Educate and Train Employees

Security Awareness Training: Provide regular cybersecurity training to employees to increase awareness of common threats like phishing and social engineering attacks.

Policy Enforcement: Establish and enforce cybersecurity policies that outline acceptable use of IT resources and data protection practices.

Implementing the Controls: Best Practices for SMOs

To successfully implement these cybersecurity controls, SMOs should consider the following best practices:

Assess Current Security Posture: Conduct a thorough assessment of existing security measures and identify gaps that need to be addressed.
Prioritize Controls Based on Risk: Focus on implementing controls that address the highest risks to your organization first.
Leverage External Expertise: Partner with Managed Service Providers (MSPs) that specialize in cybersecurity to gain access to expert knowledge and advanced security tools.
Regularly Review and Update Controls: Cybersecurity is an ongoing process. Regularly review and update your security controls to adapt to evolving threats.

The baseline cybersecurity controls provided by the Canadian Centre for Cyber Security offer a practical framework for small and medium organizations to enhance their cybersecurity defenses. By adopting these controls, SMOs can significantly reduce their risk of cyber incidents, protect their valuable assets, and ensure the continuity of their operations in an increasingly digital world.

The Canadian Centre for Cyber Security has published several documents and guidelines that outline these controls. For precise and detailed information, refer to the following CCCS publication: CCCS Document

For more information on how to implement these controls, contact us!

Our team is dedicated to helping SMOs achieve robust cybersecurity and peace of mind.

The post Baseline Cyber Security Controls for Small and Medium Organizations: A Guide from the Canadian Centre for Cyber Security appeared first on Partek I.T. Solutions.

Does your business have a disaster recovery plan in place?

admin — Tue, 28 May 2024 12:00:11 +0000

Does your business have a disaster recovery plan in place?

Picture your business as a bustling kitchen in a busy restaurant. You're the head chef, orchestrating the flow of orders and ensuring that everything runs smoothly. But just like in any kitchen, unexpected mishaps can occur – a stove might malfunction, a pot might boil over, or a crucial ingredient might run out.

Now, imagine if you didn't have a backup plan for when these mishaps happen. It would be like cooking without a fire extinguisher or spare ingredients in the pantry. You'd be left scrambling to improvise, risking delays, unhappy customers, and even damage to your reputation.

That’s where a Disaster Recovery Plan (DRP) comes in. Think of it as your kitchen’s emergency playbook – a set of protocols and procedures designed to keep things running smoothly even when disaster strikes. Just as you have backups for ingredients and equipment, your DRP ensures you have backups for your data, systems, and operations.

Without a DRP, your business is like a chef cooking without a safety net – vulnerable to the chaos of unexpected events. But with a well-prepared DRP in place, you’re like a chef with a fully stocked pantry and a clear plan for any contingency. You can handle whatever comes your way with confidence, knowing that your business is resilient and prepared for whatever the future holds.

Let's explore why having a DRP in place is essential for safeguarding your business against cyber threats:

As cyber criminals become more sophisticated in their tactics, organizations must be prepared to defend against these threats and mitigate their impact. One critical component of any comprehensive cyber-security strategy is a robust Disaster Recovery Plan (DRP).

Taking Proactive Measures with Managed Detection and Response (MDR)

Managed Detection and Response (MDR) empowers organizations to take proactive and targeted actions against even the most sophisticated threats. By proactively hunting for and validating potential threats, initiating remote actions to disrupt and neutralize threats, and providing actionable advice for addressing root causes, MDR helps organizations stay ahead of cyber threats and minimize their impact.

The Growing Impact of Cyber Attacks

The impact of cyber attacks is becoming increasingly severe, with ransomware attacks leading the charge. According to recent reports, there has been a staggering increase in ransomware attacks globally, with the average ransom payment reaching new heights. Small and medium-sized enterprises (SMEs) are increasingly being targeted due to their perceived weaker security measures, and the consequences can be devastating. Many SMEs that suffer a ransomware attack are forced to close their doors within months, highlighting the urgent need for robust cyber-security measures, including a comprehensive DRP.

The Importance of Disaster Recovery Planning

A Disaster Recovery Plan is a proactive strategy designed to ensure business continuity and minimize downtime in the event of a cyber attack or other disaster. It outlines the steps to be taken to recover critical systems and data, restore operations, and resume normal business activities as quickly as possible. A well-thought-out DRP considers various scenarios and outlines clear procedures for response and recovery, empowering organizations to navigate crises with confidence.

Rebuilding a tarnished reputation takes time. It also takes concerted efforts. These may involve public relations campaigns and enhanced security measures. These actions help assure stakeholders of renewed commitment to data protection.

Mitigating Risks and Ensuring Business Continuity

Cyber attacks are not a matter of if, but when.

Therefore, it’s crucial for businesses to have a multi-layered defense strategy in place, with a Disaster Recovery Plan at its core. While training and awareness programs are essential for educating staff about cyber threats, they are not sufficient on their own. A comprehensive DRP, combined with Managed Security Solutions and Total Data Protection, provides the ultimate failsafe in safeguarding against cyber threats. By investing in a DRP, organizations can mitigate risks, ensure business continuity, and protect their most valuable assets – their data and reputation.

Having a Disaster Recovery Plan is not optional – it's essential.

With the rise of ransomware attacks and other cyber threats, organizations must be prepared to defend against and recover from potential disasters. A comprehensive DRP, coupled with proactive measures such as Managed Detection and Response, multi-layered defense strategies, and employee training, empowers organizations to mitigate risks and ensure the continuity of their business operations.

Don't wait until it's too late – invest in a Disaster Recovery Plan and safeguard your business against cyber threats.

The post Does your business have a disaster recovery plan in place? appeared first on Partek I.T. Solutions.

Partek Achieves Gold Partner Status with Xerox

admin — Fri, 24 May 2024 16:16:51 +0000

Partek Achieves Gold Partner Status with Xerox

We’re excited to share this greats news – as a Xerox Gold Partner we now offer additional print solutions and supplies to improve the way your workplace works.

As we continue to build on our partnership with Xerox we look forward to helping our clients with award-winning technology and innovations designed to make work better, simpler, less stressful, and more productive for everyone.

How does this benefit you?

With a vast range of offerings, you can benefit from increased value and productivity from one of the original, great technology innovators.

What’s on offer?

Xerox Printers

From desktop printers for individuals, to workgroup printers that support entire teams. All being reliable, easy to use, simple to connect to and built with security and sustainability in mind.

Genuine Xerox^® Toner

When you’ve invested in Xerox printing technology you don’t want any worries of breakdowns or issues caused by non-compatible toner. Be assured of quality and dependability, page after page with Genuine Xerox Toner. Xerox superior toners are engineered to be environmentally responsible, safe and help you to reach your sustainability goals.

Managed Print Services

Take away the worry of printing so you can focus on your real business with Xerox Managed Print Services. Solutions include powerful tools for remote monitoring, ensuring optimal machine performance and toner and supplies use. Keeps your team working securely and efficiently without the worry.

A little about Xerox and their big history…

For more than 100 years, Xerox has continually redefined the workplace experience developing many of the technologies we take for granted in the office. Building on this, Xerox continues to innovate technology, software, and services to power today’s workforce. Aiming to make every day work better for you — no matter where that work is being done. All with focus on value, productivity, security, and sustainability top of mind.

Looking for effortless print management?

Partek's managed print services include everything from hardware procurement and installation to maintenance and support. We'll handle all of the technical details, so you can focus on running your business.

The post Partek Achieves Gold Partner Status with Xerox appeared first on Partek I.T. Solutions.

Cybersecurity Breach at London Drugs: A Wake-Up Call for Businesses

admin — Wed, 22 May 2024 17:11:54 +0000

A Wake-Up Call for Businesses:

Cybersecurity Breach at London Drugs

On April 28, 2024, London Drugs, a well-known retailer and pharmacy chain, faced a severe cybersecurity breach that forced the temporary closure of all its 79 stores across Western Canada.

The stores remained shut for over a week, fully reopening only on May 7th, 2024. The attack was orchestrated by a sophisticated group of global cybercriminals, identified as the ransomware syndicate LockBit, who demanded a $25 million ransom to prevent the release of stolen data.

The Impact of the Cyber Attack:

London Drugs confirmed that the cybercriminals had exfiltrated electronic files from its corporate head office. While the company assured that no customer, patient, or “primary employee” databases were compromised, the full extent of the breach is still under investigation. The retailer has taken significant steps to mitigate the impacts, including notifying all current employees of the potential effects and providing 24 months of free credit monitoring and identity theft protection services.

Despite the dire situation, London Drugs has firmly stated that it is “unwilling and unable” to pay the ransom demanded by the cybercriminals. This stance is a critical decision point for organizations facing similar threats, balancing the immediate risk of data exposure against the long-term consequences of funding criminal activities. The company has pledged to notify affected individuals in accordance with privacy laws should the situation change as the investigation continues.

Lessons for Small and Medium Businesses

The cyberattack on London Drugs underscores the importance of robust cybersecurity measures for businesses of all sizes. Here are some key takeaways for small and medium-sized organizations (SMOs):

Comprehensive Cybersecurity Strategy Having a well-rounded cybersecurity strategy is essential. This includes regular updates and patches for software, strong access controls, and continuous monitoring for suspicious activities.
Employee Training and Awareness Educating employees about cybersecurity threats and best practices can prevent many attacks. Phishing and social engineering are common tactics used by cybercriminals to gain access to systems.
Data Backup and Recovery Regularly backing up data and ensuring that backups are secure and recoverable can mitigate the impact of ransomware attacks. This allows organizations to restore data without paying the ransom.
Incident Response Plan An effective incident response plan ensures that an organization can quickly respond to and recover from a cybersecurity incident. This plan should include clear communication strategies and predefined roles and responsibilities.
Cybersecurity Insurance Considering cybersecurity insurance can provide a financial safety net in the event of a cyber incident. This insurance can cover various costs associated with a breach, including investigation, notification, and remediation.

The London Drugs cyberattack serves as a stark reminder of the evolving threat landscape and the critical need for businesses to strengthen their cybersecurity defenses. By implementing robust cybersecurity controls and maintaining vigilance, small and medium organizations can better protect themselves against such threats.

Source: Chat News

Source: Time Colonist

Enhance your organization's cybersecurity posture.

The team at Partek is dedicated to helping businesses implement effective cybersecurity measures to safeguard their operations and data.

The post Cybersecurity Breach at London Drugs: A Wake-Up Call for Businesses appeared first on Partek I.T. Solutions.

How much a Data Breach can cost your business

admin — Wed, 01 May 2024 12:00:27 +0000

How a data breach can cost your business for years

These days, data is the lifeblood of businesses. It fuels operations, decision-making, and customer interactions. But there is a dark underbelly of this data-centric landscape. It's the persistent threat of data breaches.

The repercussions of a data breach extend far beyond the immediate aftermath. They often haunt businesses for years. Only 51% of data breach costs occur within the first year of an incident. The other 49% happen in year two and beyond.

Let’s take a look at the long-term consequences of a data breach. As well as examine a real-world example. You’ll see how a single breach can have enduring implications. Ones that impact a business’s reputation, finances, and regulatory standing.

The Unseen Costs of a Data Breach

Introduction to the First American Title Insurance Co. Case:

The 2019 cybersecurity breach at First American serves as a stark illustration. It reminds us of the far-reaching consequences of a data breach. In this case, the New York Department of Financial Services (NYDFS) imposed a $1 million fine. Cybersecurity sites announced the fine in the fall of 2023. The company’s fine was for failing to safeguard sensitive consumer information.

The breach exposed over 880 million documents. These files contained personal and financial data. The breach represented a significant violation of data protection standards. This is one example of how costs can come long after an initial breach.

Here are some other ways security incidents can haunt businesses for years:

Lingering Impacts of a Data Breach

Financial Repercussions:

The financial toll of a data breach is significant. Immediate costs include things like:

Breach detection
Containment
Customer notification

Beyond those, businesses face long-term expenses. These relate to legal battles, regulatory fines, and reparations. Regulatory penalties are just one facet of the financial repercussions. Others include potential legal actions from affected individuals. As well as class-action lawsuits adding to the monetary strain.

source: IBM’s Cost of a Data Breach Report 2023

Reputation Damage:

The impact on a business’s reputation is arguably the most enduring consequence. Customers lose trust in a company’s ability to protect their sensitive information. This loss of trust can result in a decline in customer retention. As well as acquisition difficulties and long-lasting damage to the brand image.

Regulatory Scrutiny:

Regulatory bodies increasingly hold businesses accountable for safeguarding consumer data. A data breach triggers regulatory scrutiny. This may lead to fines and ongoing compliance requirements.

Regulatory authorities take a stringent stance on data security. As well as on companies that fail to meet cybersecurity standards. The fallout includes financial penalties. As well as increased oversight and mandatory security improvements.

source: IBM’s Cost of a Data Breach Report 2023

Operational Disruption:

The aftermath of a data breach disrupts normal business operations. Companies must take remediation efforts and put in place enhanced security measures. These can divert resources away from core business functions.

The company feels the impact across departments, affecting productivity and efficiency. The ripple effect of operational disruption can extend for years. This impedes growth and hinders the organization’s ability to adapt to market changes.

Customer Churn and Acquisition Challenges:

A data breach often leads to customer churn. Individuals lose confidence in the business’s ability to protect their data. Acquiring new customers becomes challenging. Potential clients are wary of associating with a brand that has suffered a breach. The prolonged effects on customer acquisition can hinder the company’s growth. As well as its market competitiveness.

A Cautionary Tale for Businesses Everywhere

The repercussions of a data breach extend far beyond the immediate incident. They can impact the financial health and reputation of a business for years. As well as its regulatory standing.

The frequency and sophistication of cyber threats continue to rise. Proactive cybersecurity measures are not just a necessity. They are a strategic imperative for safeguarding the long-term success of businesses.

The true cost of a data breach is not always immediately evident. It’s a complex interplay of things like:

Financial penalties
Reputation damage
Regulatory consequences
Operational disruption

These impacts can persist for years. It’s important to learn from real-world examples. As well as focusing on robust cybersecurity measures. This helps businesses mitigate the risks associated with data breaches. As well as safeguarding their immediate interests and their long-term viability.

source: IBM’s Cost of a Data Breach Report 2023

How does partnering with an MSP impact breach detection and containment time?

Organizations with MSSPs experienced a 21% shorter breach lifecycle.

In IBM’s 2023 “Cost of a Data Breach” report, organizations that had an Managed IT Service Provider (MSP) were able to identify and contain breaches in 80% of the time of those without. Organizations that worked with an MSP identified breaches 16 days faster or an 8.2% shorter identification time than the 2023 reported global average of 204 days. Those that didn’t took 28 days longer or 12.8% longer. Containment times with no MSP were five days longer or 6.6% longer than the 2023 reported global average of 73 days. Containment times with MSP assistance were 10 days faster or 14.7% faster.

MSPs offer security monitoring and management, often using high-availability security operations centers to provide around-the-clock services. MSPs can help organizations enhance their security posture without increasing head-count or investing in training for internal resources.

Recommendations to help reduce the cost of a data breach

How can you reduce the financial and reputational impacts of a data breach? Here are some successful security approaches associated with reduced costs and lower times to identify and contain breaches.

Need a Cybersecurity Assessment to Prevent an Unexpected Breach?

There are many ways that hackers can breach a network. From endpoints to cloud tools, you must run a tight security ship. Need some help?

Take our cybersecurity assessment today. This is the first positive step into understanding and addressing your risk, as well as avoiding the consequences of a data breach.

The post How much a Data Breach can cost your business appeared first on Partek I.T. Solutions.

Top scams affecting bank clients in Canada

admin — Mon, 22 Apr 2024 12:00:17 +0000

Protecting Your Finances:

Top scams affecting bank clients in Canada

In an age where technology evolves rapidly, so do the tactics employed by criminals aiming to exploit unsuspecting banking clients.

At Partek, we understand the paramount importance of safeguarding your personal information. Let’s shed some light on some of the most prevalent scams affecting bank clients in Canada. By staying informed and vigilant, you can fortify yourself against these threats.

Impersonation Scams:

Impersonation scams involve fraudsters masquerading as legitimate financial institutions to obtain sensitive information like usernames, passwords, and one-time security codes. These scammers often use deceptive emails, text messages, or phone calls, sometimes even employing caller IDs that mimic your bank’s name.

Red flags to watch for:

Protect yourself by:

Identity Theft:

Identity theft is a pervasive form of fraud wherein criminals steal personal information to impersonate bank clients for financial gain. This can lead to unauthorized transactions, fraudulent accounts, or loan applications made in your name.

Red flags to watch for:

Protect yourself by:

Investment Scams:

Investment scams entice victims with promises of high returns but end up defrauding them of their money. These scams come in various forms, including Ponzi schemes, pyramid schemes, and fake crypto investment opportunities.

Red flags to watch for:

Protect yourself by:

Fraudulent Loan Schemes:

Fraudulent loan schemes target individuals in need of quick cash, offering loans with upfront fees or high interest rates but failing to deliver the promised funds. These scams often prey on individuals with poor credit or financial difficulties.

Red flags to watch for:

Protect yourself by:

What You Need to Know:

By staying informed and following these proactive measures, you can significantly reduce the risk of falling victim to scams. Remember, your vigilance is your best defense against financial fraud. Stay safe, stay informed, and together, we can outsmart the scammers.

Bookmark your bank's official website or access it directly through your mobile app.
Delete suspicious emails and refrain from clicking any links in them.
Never share personal information, passwords, or verification codes with anyone.
Ignore pop-up ads, unexpected messages, and QR codes from unknown senders.
Use strong, unique passwords and enable multi-factor authentication for all accounts.
Report suspicious activity immediately to your bank.

Don't let scammers catch you off guard.

Take proactive steps to protect your personal information and learn how to recognize red flags and safeguard yourself against common scams.

The post Top scams affecting bank clients in Canada appeared first on Partek I.T. Solutions.

Top Data Breaches of 2023

admin — Wed, 17 Apr 2024 12:00:06 +0000

Numbers Hit an All-Time High :

Top Data Breaches of 2023

The battle against cyber threats is an ongoing challenge. Unfortunately, 2023 has proven to be a watershed year for data breaches. Data compromises have surged to an all-time high in the U.S. This is based on data from the first 9 months of the year. Meaning that numbers will only end up higher for the year.

The last data breach record was set in 2021. That year, 1,862 organizations reported data compromises. Through September of 2023, that number was already over 2,100.

In Q3 of 2023, the top data compromises were:

This data underscores the relentless efforts of cybercriminals to exploit vulnerabilities and access sensitive information. What are the main drivers of this increase?

The Size of the Surge

The numbers are staggering.

Data breaches in 2023 reached unprecedented levels, increasingly significantly compared to previous years. The scale and frequency of these incidents is concerning. They emphasize the evolving sophistication of cyber threats. As well as the challenges organizations face in safeguarding their digital assets.

Healthcare Sector Under Siege

One of the most disturbing trends is the escalating number of breaches in healthcare. Healthcare organizations are the custodians of highly sensitive patient information. As a result, they’ve become prime targets for cybercriminals. The breaches jeopardize patient privacy. They also pose serious risks to the integrity of medical records. This creates a ripple effect that can have long-lasting consequences.

Ransomware Reigns Supreme

Ransomware attacks continue to dominate the cybersecurity landscape. Cybercriminals are not merely after data. They are wielding the threat of encrypting valuable information. Then demanding ransom payments for its release. The sophistication of ransomware attacks has increased. Threat actors are employing advanced tactics to infiltrate networks and encrypt data. They are also using many different methods to extort organizations for financial gain.

Supply Chain Vulnerabilities Exposed

Modern business ecosystems have an interconnected nature. This has made supply chains a focal point for cyberattacks. The compromise of a single entity within the supply chain can have cascading effects. It can impact several organizations downstream. Cybercriminals are exploiting these interdependencies. They use vulnerabilities to gain unauthorized access to a network of interconnected businesses.

Emergence of Insider Threats

External threats remain a significant concern. But the rise of insider threats is adding a layer of complexity. It’s added to the already complex cybersecurity landscape. Insiders inadvertently contribute to data breaches. Whether through malicious intent or unwitting negligence. Organizations are now grappling with a challenge. They need to distinguish between legitimate user activities and potential insider threats.

Credit: Ekran System

IoT Devices as Entry Points

The proliferation of Internet of Things (IoT) devices has expanded the attack surface. There’s been an uptick in data breaches originating from compromised IoT devices. These connected endpoints range from smart home devices to industrial sensors. They are often inadequately secured. This provides cyber criminals with entry points to exploit vulnerabilities within networks.

Critical Infrastructure in the Crosshairs

Critical infrastructure has become a target of choice for cyber attackers. This includes energy grids, water supplies, and transportation systems. The potential consequences of a successful breach in these sectors are often financial. But that’s not all. They can also extend to public safety and national security. As cyber threats evolve, safeguarding critical infrastructure has become an urgent imperative.

The Role of Nation-State Actors

Geopolitical tensions have spilled into the digital realm. Nation-state actors are increasingly playing a role in sophisticated cyber campaigns. These actors are often driven by political motives. They use advanced techniques to compromise sensitive data and disrupt operations. This is to advance their strategic interests in the global cyber landscape.

The Need for a Paradigm Shift in Cybersecurity

The recent surge in data breaches highlights the critical importance of reevaluating cybersecurity strategies. With cyber threats evolving and becoming more sophisticated, organizations must acknowledge that it’s not a matter of if they will be targeted, but rather when. To effectively combat these threats, proactive measures are essential.

Implementing robust cybersecurity frameworks is the foundation of a strong defense. This involves establishing comprehensive policies, procedures, and technologies to protect against a wide range of cyber threats. A thorough framework encompasses elements such as network security, endpoint protection, access controls, encryption, and incident response protocols.

Continuous monitoring is another crucial component of proactive cybersecurity. By continuously monitoring networks, systems, and applications for suspicious activities or anomalies, organizations can detect potential threats early and respond swiftly to mitigate damage. This proactive approach helps prevent breaches from escalating into full-blown cyber incidents.

Equally important is fostering a culture of cyber awareness throughout the organization. Employees are often the first line of defense against cyber threats, but they can also be the weakest link if they’re not properly trained and educated. Promoting cyber awareness involves providing regular training sessions, conducting simulated phishing exercises, and encouraging employees to remain vigilant and report any security incidents promptly.

At Partek IT Solutions, we understand the urgency and complexity of modern cybersecurity challenges. Our team of experts specializes in designing and implementing tailored cybersecurity solutions to address the specific needs and risks faced by your organization. Whether you’re looking to enhance your existing cybersecurity measures, implement new technologies, or train your staff — we’re here to help.

Don’t wait until it’s too late—take proactive steps today to safeguard your organization’s sensitive data and reputation. Contact us now to learn more about how we can help strengthen your cybersecurity posture and protect your business from cyber threats.

Protect Your Business from Devastating Data Breaches

The surge in data breaches in 2023 serves as a stark reminder. It reminds us of the evolving and pervasive nature of cyber threats. There is an urgent need for heightened cybersecurity awareness and robust defensive measures. As well as a commitment to adapt to the ever-changing tactics of cybercriminals.

Need help protecting your business? Give us a call at (403) 488-333 to chat.

The post Top Data Breaches of 2023 appeared first on Partek I.T. Solutions.

Partek I.T. Solutions — News

⚠️ Microsoft 365 Email and Services Outage

January 22, 2026

Microsoft 365 Email & Services Outage

Many organizations are currently experiencing issues with Microsoft 365 services, including Outlook email, Teams, Defender, Purview, and other Microsoft apps.

What’s Happening:

What to do right now:

Partek Recognized as the 2025 Sherweb Ambassador Award Winner in Canada

Partek Recognized as the 2025 Sherweb Ambassador Award Winner in Canada

TEKDAY 2025

2025

Presented by:

TEK DAY

Elevate your business with expert strategies on leveraging technology, enhancing security, and building resilience at this exclusive, free event.

NOV

04

TUESDAY

8AM - 1PM

Join us for TEK DAY!

Medicine Hat Stampede BBQ Fundraiser – Hosted by Partek IT Solutions

Stampede Parade BBQ Fundraiser

Hosted by Partek IT Solutions

Partek Achieves Sophos Platinum Partner Status

Partek Achieves Sophos Platinum Partner Status

At Partek, cybersecurity is not a checkbox — it’s a core part of everything we do. Whether you're looking to strengthen your existing defenses or build a security strategy from the ground up, our partnership with Sophos gives us the tools and insight to protect what matters most.

Ready to elevate your cybersecurity with a proven partner?

Find out what smarter, simpler, and stronger security can look like — powered by Sophos and backed by Partek.

Partek Partners with RUCKUS Networks to Deliver Smarter, Stronger Connectivity

Partek Partners with RUCKUS Networks to Deliver Smarter, Stronger Connectivity

At Partek, we’re always looking for new ways to help our clients work smarter, faster, and more securely. That’s why we’re excited to announce our new registered partnership with RUCKUS Networks, a global leader in wired and wireless networking solutions.

This partnership unlocks a new level of connectivity for our clients — delivering high-performance Wi-Fi, advanced network security, and scalable solutions designed to meet the demands of modern businesses, schools, municipalities, and more.

Why RUCKUS?

From the classroom to the boardroom, we now have the ability to deliver next-generation networking solutions that keep your people connected and productive — no matter where they are.

This partnership is another step forward in our mission to deliver best-in-class technology solutions that drive real business results.

Want to learn more about how RUCKUS could improve your network?

Contact us today for a free consultation.

Partek Sponsors a Library Card for Every Hatter Program!

Partek Sponsors:

A Library Card for Every Hatter Program

At Partek, we believe in the power of education and access to resources. That’s why we’re proud to sponsor FREE library cards for the Library Card for Every Hatter Program at the Medicine Hat Public Library this month!

Stop by the @mhpubliclibrary to get your FREE Library Card!

Here’s what the Medicine Hat Public Library had to say about our sponsorship!:

The Human Factor: How Cybercriminals Exploit Human Behavior to Breach Security

The Human Factor:

How Cybercriminals Exploit Human Behavior to Breach Security

Imagine a successful cyberattack against your organization. It might involve a sophisticated piece of social engineering, a convincing lure that catches the recipient off guard. Or perhaps a clever technical exploit that bypasses your defenses.

In reality, threat actors often don’t need to work that hard. The easiest way to breach security is by exploiting the human factor.

Security Behaviors and Attitudes

Even the best technical defenses can be undermined if users don’t follow basic security practices, like avoiding suspicious links, verifying sender identities, and using strong passwords.

Reasons for Risky Behavior

Image Source: State of the Phish, Proofpoint

A Professional Perspective

Image Source: State of the Phish, Proofpoint

Alarmingly, data indicates a significant overlap between the riskiest behaviors identified by security professionals and the most common risky actions taken by end users.

Image Source: State of the Phish, Proofpoint

Security Awareness Trends

Training alone isn’t enough to change unsafe behavior, but lacking basic security awareness tools and knowledge makes teams more vulnerable. Awareness programs must evolve to keep pace with new social engineering techniques.

Techniques included in security awareness training syllabuses. Image Source: State of the Phish, Proofpoint

Current State of Security Awareness

Emerging Threats: TOAD, MFA-Bypass, QR Codes, and Generative AI

The most common forms of attack reported. Image Source: State of the Phish, Proofpoint

Telephone-Oriented Attack Delivery (TOAD)

MFA Bypass

QR Code Phishing

Generative AI

Driving Behavior Change

A security awareness program is crucial but not sufficient. Data shows that while users may know the risks, they often still engage in risky behaviors. The challenge is to change this behavior, making security easier and more user-friendly.

Steps to Lead Behavior Change

Image Source: State of the Phish, Proofpoint

Take Action to Strengthen Your Security Posture

5 Ways Cybercriminals are using AI

What You Need to Know:

5 Ways Cybercriminals are Using AI

Modern cybercriminals are leveraging artificial intelligence (AI) to enhance their attacks. From phishing and deepfakes to malware generation and content localization, AI is being used in numerous ways to breach security defenses.

Let's delve into how cybercriminals use AI to steal credentials and gain unauthorized access to high-value networks:

The Value of Stolen Credentials

AI-Powered Password-Based Attacks

This data underscores the relentless efforts of cybercriminals to exploit vulnerabilities and access sensitive information. What are the main drivers of this increase?

How AI Enhances Credential Theft:

Phishing and Social Engineering

Techniques included in security awareness training syllabuses.
Image Source: State of the Phish, Proofpoint

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