January 22, 2026
Microsoft 365 Email & Services Outage
Many organizations are currently experiencing issues with Microsoft 365 services, including Outlook email, Teams, Defender, Purview, and other Microsoft apps.
This isn’t an isolated problem; thousands of users worldwide are reporting login errors, emails not sending/receiving, and general connectivity problems.
Microsoft has officially acknowledged the issue and is actively investigating the cause: https://status.cloud.microsoft/m365/
What’s Happening:
- Microsoft 365 services including Outlook email are down or impacted for many users.
- Users may see delays, errors, or inability to send/receive messages.
- Microsoft reports that part of its North American infrastructure isn’t processing traffic normally and engineers are working on a fix.
What to do right now:
- If email isn’t working, don’t panic. This is a platform-level outage that Microsoft must fix, not an issue with your device or password.
- Give it a bit of time and try again shortly (many outages resolve in waves).
- If something is urgent, use an alternate method (phone/text/Teams) temporarily.
Please note, due to the Microsoft disruption, our ability to receive support requests is also impacted, and we may not receive new ticket emails or replies to existing tickets right away.
If you need help urgently, please call our office (403) 488-3333 and we’ll get you taken care of.
Thanks for your patience, we’re monitoring this closely and will share updates as we get them.
