Join the Partek Team.
Partek is a fast-growing Managed I.T. Services firm based out of Medicine Hat, Alberta.
Available Positions
Sales Coordinator
Sales Coordinator
Location: Medicine Hat, AB (In-Person)
Type: Full-Time, Permanent
Type: Full-Time, Permanent
The Role
As a Sales Coordinator, you’ll be the backbone of our sales process. You’ll work closely with our Account Managers and leadership team to make sure clients receive timely, accurate quotes, renewals, and proposals. You’ll also help identify opportunities for clients to improve their IT systems through upgrades, refreshes, and cybersecurity enhancements.
This role is perfect for someone who’s detail-oriented, enjoys working with numbers and technology, and loves making processes run smoothly.
What You’ll Do
- Prepare and deliver quotes for hardware, software, licensing, and projects
- Track renewals (subscriptions, licenses, support agreements) and follow up with clients proactively
- Work with vendors and distributors to secure competitive pricing
- Keep our CRM/quoting system up to date with opportunities and pipeline information
- Support Account Managers with client requests and proposals
- Identify potential upsell opportunities based on client needs and upcoming IT changes
- Ensure our clients receive quick, professional responses to their requests
What We’re Looking For
- Experience in sales support, coordination, or quoting (IT industry experience a big plus, but not required)
- Organized, detail-focused, and able to juggle multiple tasks without letting things slip
- Strong communicator who’s comfortable dealing with clients and vendors
- Tech-savvy — familiar with CRM/quoting systems, vendor portals, or willing to learn quickly
- Team player who enjoys supporting others and contributing to shared success
Client Support Specialist
Client Support Specialist
Location: Medicine Hat, AB (or Remote)
Employment Type: Full-Time
Partek IT Solutions Inc. has an exciting opportunity for a Client Support Specialist at our head office in Medicine Hat. This is a permanent, full-time position. This is a great opportunity to join our IT support team as we deliver Managed IT Services to our diverse client base across Western Canada.
Behind every great company, is a great group of people. We strive to be much more than a great place to work. At Partek you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Partek proves that building a great business means taking care of our community, our clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.
As a Client Support Specialist, you’re a natural problem solver who loves to troubleshoot systems and network issues and embrace new ideas and innovative solutions to create positive, efficient user experiences for our clients.
Why you’ll love Partek:
- An open, flexible and welcoming workplace
- Education and Certification Opportunities
- Employee Incentive Structure
- Comprehensive Benefits Plan
- Annual Wellness Allowance
Once here, you’ll:
- Be a contributing member of our inclusive culture, alongside an extraordinarily talented team of people with a wide variety of backgrounds.
- Be a key part of our technical team assisting with overall infrastructure operational effectiveness and optimization.
- Think two steps ahead by anticipating potential issues or bottlenecks and identifying possible solutions.
- Safeguard the security of our information systems and our clients’ networks.
- Manage and monitor a wide range of systems issues, collaborating with other Members of the technical team as needed.
Why we’ll love You:
- Passion to solve complex problems, as well as drive impact and productivity through technology.
- Be forward-thinking while supporting a variety of technical environments.
- Thrive when it comes time to implement, administer, and troubleshoot network infrastructure devices and cloud workloads
- A critical thinker who loves to analyze and problem-solve issues
- Collaborative approach to ensure you can deliver thoughtful and complete work.
- Proficient in the use of Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) tools, as well as support tools.
- Ability to configure and support workstation configurations and desktop PCs in a Managed Services Environment.
- Minimum three years’ experience in a Service Desk role, providing support in Microsoft environments (Windows, Active Directory, Microsoft 365 etc).
- Bonus: Experience with AutoTask PSA.
Send us your Resume:
We are always looking for talented and passionate people. If a position isn’t posted, we’d still love to hear from you.
We invite all qualified candidates to apply. Please note, you must be eligible to work in Canada to be considered for this role. We thank everyone for their interest; however, only applicants selected to continue in the recruitment process will be contacted.
What is it like to work at Partek?
- Clean, bright office in beautiful downtown Medicine Hat, overlooking the South Saskatchewan River.
- Comprehensive benefits plan.
- Fun and casual environment, that encourages continuous learning.
- Flexible work-life balance.
- Employee bonus structure.
- Regular staff activities and team building events.
