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Medicine Hat Accommodation Association

The Medicine Hat Accommodation Association is a collective of local hotels working to increase overnight stays by promoting local accommodations, events, and experiences to travelers, event organizers, and sports tourism groups.
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Challenge:

StayInMedicineHat.com had recently undergone a third-party website audit, identifying critical performance, usability, and mobile responsiveness issues. The site was slow to load, lacked proper event and package integration, and was difficult to update — leading to inconsistent content and missed promotional opportunities.

Approach:

MHAA approached Partek with a clear mission: transform their outdated website into a modern, high-performing platform that could better serve both their members and visitors. Their existing website was falling short on several fronts—slow load times, poor mobile responsiveness, and outdated content formatting were impacting the user experience and limiting the site’s potential as a tourism hub.

In addition to addressing these technical concerns, MHAA wanted more control over managing and updating content in-house. They also needed the website to support hotel promotions, feature local events, integrate a “Things to Do” feed, and serve as the landing point for all their other marketing efforts. Tracking user engagement and producing data-rich reports for stakeholders were also top priorities, especially with a growing emphasis on attracting sports tourism to the region.

Solution:

We rebuilt the Stay in Medicine Hat website from the ground up, delivering a responsive, visually engaging platform that’s as easy to use behind the scenes as it is on the front end. From performance optimization to intuitive navigation, every aspect of the site was designed with usability and growth in mind.

The new website runs on a lightweight, mobile-first framework, ensuring faster load times and a seamless experience across all devices. We addressed their previous pain points by enhancing responsiveness, improving site speed, and reducing friction for users on both desktop and mobile.

To simplify ongoing content updates, we implemented a user-friendly CMS that gives MHAA full control over hotel listings, event promotions, and tourism content. Each member hotel now has its own dedicated page featuring photos, amenities, maps, and booking links, with added flexibility for highlighting seasonal promotions and packages.

Local tourism content also took center stage. We created a dynamic feed of upcoming events and curated experiences to help visitors make the most of their stay. Whether they’re in town for a hockey tournament, a conference, or a family getaway, travelers can now find inspiration and accommodation in one central location.

All of MHAA’s external marketing efforts—from social media campaigns to digital ads—now direct traffic to the newly redesigned site. By acting as the primary hub for tourism messaging, the website reinforces MHAA’s brand and creates a consistent, professional experience for all visitors.

The result is a vibrant, welcoming website that reflects the energy of Medicine Hat and the hospitality of its accommodations. It’s fast, easy to manage, visually aligned with MHAA’s brand, and built to evolve with their marketing goals.

We recently had Partek redesign our website, and we couldn't be happier with the results! As a local non-profit association, we were keen to work with a local company, and Partek exceeded all our expectations.

Working with Colbi was awesome! She made the entire process seamless and stress-free. From the initial consultation to the final launch, her professionalism and expertise were evident. Colbi didn't just give our website a facelift; she transformed it. She delivered a modern, fun design that perfectly captures our brand's personality.

Beyond the aesthetics, Colbi significantly improved our website's content, making it more engaging and user-friendly. She reformatted everything for easier navigation and enhanced the overall performance, resulting in a much smoother experience for our visitors.

We were impressed by Partek's competitive pricing and how they handled the entire project from start to finish. If you're looking for a website redesign or a brand new website, we wholeheartedly recommend Partek!

Elisha Ammann, Executive Director Medicine Hat Accommodation Association

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