• Products and Solutions
    • I.T. Support
    Partek 360 Managed I.T. Services
    Help Desk
    Projects and Consulting
    • Infrastructure
    Servers & Networking
    Business Continuity
    Business VOIP Solutions
    Wifi
    Managed Print Solutions
    • Cyber Security
    Ransomware Protection
    Managed Threat Response
    Email Security
    Endpoint Backup & Disaster Recovery
    • Cloud Solutions
    Microsoft 365
    SharePoint
    Private and Managed Cloud
    • Web
    Website Development
    Website Management
    Hosting and Security
    Email Marketing
  • Company
    We’re always up for a chat!
    Get in Touch
    • About us
    Meet the Team
    Careers
    Contact Us
    • Stories
    • Case Studies
    • Client Success Stories
    • Website Portfolio
    • Blog
    Latest Articles

    Topics

    • Cloud
    • Cyber Security
    • Email
    • Information Technology
    • Website Design
    • Wifi
    • Recent News
    Social Engineered Cyber Attacks
    09Jan

    Social Engineered Cyber Attacks

    Define your cybersecurity risk
    05Dec

    Define your cybersecurity risk

  • Contact
Support

Why Managed Services?

  • Home
  • Archive
  • Information Technology
  • Why Managed Services?
Why Cloud Technology Is the Smart Move
April 8, 2015
Partek Welcomes Hranco Industries Ltd.
May 1, 2015
April 17, 2015
Categories
  • Information Technology
  • News
Tags

Your business depends on its technology – your network, computers, server, printers, even mobile devices now. You can’t run an efficient business without working technology.  But we all know that technology requires a level of I.T. support. Systems are complicated, programs need updates, changes result in additional problems. So, how do you support that environment?

Traditional IT support meant you placed a service call and waited for a technician to be dispatched to troubleshoot the issue. Maybe you need to send an important email or access critical information, but the system or data is inaccessible and you have to wait for the technician to show.  This support model is commonly referred to as  break/fix, essentially forfeiting precious up-time for diagnosis, travel and repair, all while you’re paying for it.

The solution to this is Managed Services. Partek360 is our Managed Services Solutions that provides dozens of benefits to our customers. Alongside a predictable flat-rate bill, Partek360 customers enjoy:

  • A structured support model
  • Performance and reliability monitoring
  • Quicker response times
  • Pro-active support resulting in resolution of common issues before they cause downtime

Partek360 provides you with the assurance that your organization’s IT infrastructure receives the required level of support it demands to keep operating. We are able to respond rapidly to changes in the health of your network and to your requests for support. Partek’s award-winning IT support capabilities empower us to dramatically reduce the time it takes to diagnose and resolve network problems or failures; in some cases preventing them before they happen. This translates into increased employee productivity, cost savings, and peace of mind.

Share

Related posts

January 9, 2023

Social Engineered Cyber Attacks


Read more
December 5, 2022

Define your cybersecurity risk


Read more
November 29, 2022

Canadian food retail giant hit by ransomware


Read more
November 23, 2022

‘Tis the season for cyber scams and festive phishing


Read more

[email protected]
[email protected]

Medicine Hat

202 – 132 4th Ave SE
Medicine Hat, Alberta
T1A 8B5
(403) 488-3333

Swift Current

101 – 140 2 Avenue NW
Swift Current, Saskatchewan
S9H 0P2
(306) 437-0803

Get the latest from Partek

Email updates on the latest tech, cyber-security advice, best business practices, and Partek news.

  • Open a Support Request
  • Remote Support Portal
  • Make a Payment
  • Partek Client Portal
  • Careers
© 2022 Partek I.T. Solutions | All Rights Reserved | Privacy Policy